22.04.2013
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Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
11.03.2013
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Thank you , we enjoyed our stay very much, stayed Friday and Saturday night, I enjoyed the breakfast menu choice which was presented to us on Sat morning, this was lacking very much on Sunday morning buffet sylle, area very busy and supply and choice of breakfast not in line wth previous morning. Staff very helpful. Overall stay good esperience.
07.03.2013
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
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Overall service and staff friendliness
The only real downer was the squeezy bottles of soap and shampoo - I hate them!! Other than that quite nice and a little bit different.
26.06.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a very enjoyable stay,the room was great and very comfortable. good bar food served in a plesent lounge.the staff were very polite and helpfull especially at reception who took the trouble to check on our motorbike parked at the rear of the hotel. Great value we will return in fact we have already booked. Oh and the cookies left in the room are very tasty. Thanks all.
19.06.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
On arrival at 1pm I was informed that I was too early to check in and that I should come back in an hour.As I had to be in Port Laoise for a meeting I insisted that the room was prepared.Luckily a maid was passing by and she made up the room which I got into at 1.30.Apart from that I enjoyed my stay. I should add that the wall in the breakfast room is grubby and needs washing down. Excellent sandwich in the bar and breakfast.It would be more in keeping with a 4 star hotel to have chicken , ham , roast beef and salad sandwiches available instead of the pick any 4 fillings from 10 which is more in keeping with a sandwich bar. The fencing outside the main entrance is in serious disrepair and gives a very bad impression on arrival which is unfortunate as the rest of the hotel is not like this.
great hotel very close to naas, very friendly staff and standard of hotel great for price