31.07.2011
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
25.07.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very lovely room, but the mattress was very hard. Loved the bathroom! We were in the mews and enjoyed it very much. We were told the walk into town was 10 minutes, but it took us about 45 minutes. Fortunately, it was a lovely evening. We would stay again.
11.07.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
First time staying here but will definitely use the hotel again. Fab breakfast and the staff were very helpful. Have already recommended it to people.
25.05.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Lovely hotel to stay in, had a great weekend here. Would defn return. The little extras the hotel adds made the stay even more enyoyable.
28.03.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Receptionist on duty Fri 25th March gave a lovely welcome, most helpful and hospitable, coachroom very comfortable and quiet, overall excellent accommodation.
Exceptional treatment but the rooms outside are a bit noisy